Performance assessment of the teaching staff by the colleagues in the structure of diagnostics of the university corporate culture
Keywords:
corporate culture, university, teaching staff, assessment, diagnostics.Abstract
Study of the phenomenon of corporate culture has become a practical necessity for effective management of higher education institutions. Corporate culture is one of tools to achieve high competitiveness of the university at the education market.
As our scientific research is focused on corporate culture of the university as the central part of higher education system, this article provides analysis of the university corporate culture in the context of performance assessment of education community by other colleagues.
This scientific research aims to detect, theoretically justify and empirically diagnose the state of corporate culture of the university teaching staff through its reflection in the emotional-psychological climate in the educational community and the assessment of the lecturers’ character and professionalism. «360-degree» method was applied as methodological basis for assessment of performance of lectures. This method assumes the assessment of an employee from all perspectives
– by his managers, colleagues, subordinates, etc. Main empirical research technique was the results of online research “Teaching staff as viewed by colleagues”, which is held in the end of each semester. The online survey covered nearly all teaching staff of the Kazakh National University. The article describes the research findings received during the assessment of professional and personal competencies of lectures by their colleagues and managers. When designing the questionnaire, we considered the educational, methodical, scientific, public, ethic and psychological aspects of lecturer’s activity. The main challenge in data analysis at the first stage of study was the subjectivity of assessment which was affected by a bias of colleagues or personal features of the assessed lecturer. At the same time, such method definitely serves as a tool for self-development of the lecturer or as a subject for joint analysis with his/her manager.
References
2. Kilmann R.H., Saxton M.J., Serpa R. Gaining Control of the Corporate Culture. – San Francisco: Jossey-Bass, 1985.
3. Alvesson M. Organizational Theory and Technocratic – 13 Consciousness: Rationality, Ideology and Quality of Work. – Berlin, N.Y., 1987.
4. Deal Т., Kennedy A. Corporate Cultures: The Rites and Rituals of Corporate Life, Reading, MA, Addison-Wesley Publishing Co, 1982; Denison D. Corporate Culture and Organizational Effectiveness. – New York: John Wiley. 1989.
5. Васенина, И., Черняева, В. Показатели корпоративной культуры вуза // Высшее образование в России. – 2004. – №1. –С. 76 – 82.
6. Никулина И.Е., Римская О.Н. Студент, преподаватель и работодатель в системе управления качеством образовательных услуг. – 2006. – № 6. – С. 46-52.
7. Спивак В.А. Корпоративная культура. – СПб.: Питер, 2001. – 352 с.
8. Анцупов А.Я., Ковалев В.В. Социально-психологическая оценка персонала. – М.: Юнити-Дана, 2008. – С. 42.
9. Уорд П. Метод 360 градусов. – М.: Hippo Publishing LTD, 2006.
10. Купер Д., Робертсон И.Т., Тинлайн Г. Отбор и наем персонала. Технологии тестирования и оценки. – М.: Вершина, 2009.
11. Бирли У., Козуб Т. Оценка 360 градусов. Стратегии, тактики и техники для воспитания лидеров. – М.: Эксмо, 2009.
12. Роберт В. Эйхингер, Майкл М. Ломбардо Резюмируем знания по методике “360 градусов” // Справочник по управлению персоналом. – 2007. – №7.
13. Панькова Н.М. Миссия университета в современных концепциях высшего университетского образования // Известия Томского политехнического университета. – 2008. – Т. 312. – №6. – С. 185–189.
14. Дрантусова Н.В., Князев Е.А., Оценка качества как необходимый элемент (этап) управления в высшем образовании // Университетское управление: практика и анализ. – 1999. – №1. – С. 41-44.
15. Беляев, А. Корпоративная культура университета: от теории к практике // Высшее образование в России. – 2007. – № 10. –С. 62-65.
16. Фирсова С.П. Формирование корпоративной культуры в образовательном пространстве технического университета. – 201 с.
1. Kilmann R.H., Saxton M.J. The Kilmann-Saxton culture-gap survey. Pittsburgh, PA: Organizational Design Consultants, 1983.
2. Kilmann R.H., Saxton M.J., Serpa R. Gaining Control of the Corporate Culture. San Francisco: Jossey-Bass, 1985.
3. Alvesson M. Organizational Theory and Technocratic - 13 Consciousness: Rationality, Ideology and Quality of Work. Berlin, N.Y., 1987.
4. Deal Т., Kennedy A. Corporate Cultures: The Rites and Rituals of Corporate Life, Reading, MA, Addison-Wesley Publishing Co, 1982; Denison D. Corporate Culture and Organizational Effectiveness. New York: John Wiley. 1989. Vasenina, I., Chernjaeva, V. Pokazateli corporativnoi culturi // Visshee obrazovanie v Rossii. 2004. №1. pp. 76 - 82.
5. Nikulina I.Y., Rimskaya О.N. - Student, prepodavatel I rabotodatel v systeme upravlenya kachestvom obrazovatelnyh uslug, 2006. № 6. pp. 46-52
6. Spivak V.А. Corporativnaya cultura.- StPbPiter, 2001. 352 p.
7. Anzupov А.Y., Covalev V.V. Socialno-psychologicheskaya ozenka personala. – M.: Uniti-Dana, 2008. – p. 42.
8. Word P. The Method of 360 Degree Feedback. – М.: Hippo Publishing LTD, 2006.
9. Kuper D., Robertson I.T., Tinlain G. Otbor I name personala. Technologii testirovania I ozenki. – M.: Vershina, 2009.
10. Birli U., Kozub T. Ozenka 360 degree. Strategii, taktici I techniki dlja vospitanya liderov. – М.: Exmo, 2009
11. Robert B. Eihinger, Micl M. Lombardo. Rezumiruem znania po methodike «360 gradusov» // Spravocnik po upravleniu personalom, 2007. - №7.
12. Pan’kova N.M. Missia universiteta v sovremennyh konzepzjah visshego universitetskogo obrazovanya // Izvestya Tomskogo politechnicheskogo universiteta. – 2008. – V. 312, №6. – pp. 185–189.
13. Drantusova N.V., Knjazev Е.А., Ozenka kachestva kak neobhodimi element (etap) upravlenja v visshem obrazovanii // Universitetskoye upravlenie: practica I analiz. 1999. №1 pp. 41-44
14. Belyaev А.. Korporativnaya cultura universiteta: ot teorii k practice // Visshee obrazovanie v Rossii. 2007. № 10. pp.62-65.
15. Firsova S.P. Formirovanie corporativnoi culturi v obrazovatelnom prostranstve techicheskogo universiteta, 2011.
