PSYCHOLOGICAL ASPECTS OF FORMATION OF MANAGER'S INFORMATION KNOWLEDGE IN THE SYSTEM OF HIGHER EDUCATION

Abstract

The problem of determining the psychological aspects of information-management knowledge of a modern head of a structural unit of the university, corresponding to modern requirements, is in the center of attention of scientists and practitioners-managers.

The purpose of the study is to identify the main directions of information knowledge formation in managers, as well as to study the psychological mechanisms influencing the success of this process. The methodology includes the analysis of psychological theories and experimentation aimed at identifying the key factors influencing information assimilation by managers. The study involved 43 managers of structural units of the university. The structure of information competence is a construct of three components: cognitive, motivational-value and operational-activity. Managers were divided taking into account the unity of these components. into three groups: with high, medium and low level of information competence. At the first stage, structural subdivisions were included in the work of the Centre of situational management of KazNU, at the second stage an individualized training path for managers to improve the skills of solving management problems at the intersection of psychology, pedagogy and sociology was conducted, at the third stage the effectiveness of the model of development of managerial competence of managers of structural subdivisions of the university was evaluated, and the methodological support for this model was developed. As a result, a significant increase in the numerical value of all components of information and managerial competence of managers with different levels of training due to the purposeful pedagogical influence was achieved, as well as evaluations of these characteristics in the context of psychological aspects of managers' activity were given.

Key words: management psychology, information knowledge; information competence; information resources; psychology of modern education manager, digitalization; managerial expertise.